Coordinates and implements customer installation activities in a time sensitive manner Ensures customer delivered systems are fully functional and available for software deployment Owns Disaster Recovery (Hot/Standby) fully redundant system performance and switchover. Performs software updates, system upgrades, data backup/restoration, and troubleshooting Troubleshoots sy

Draft, review, edit, finalize and negotiate highly complex (larger scope, longer term, high value) transactional agreements with multiple elements of delivery to meet business and legal requirements. Agreements include, without limitation, sales/lease purchase agreements; end user license agreements, professional services agreements, subcontracts, statements of work (SOW)

Achieve or exceed assigned quota on a consistent and repeatable basis Provide visibility and guidance on the performance and penetration of your assigned region (Central US Region) ( IL, KS, NE, MO, IA, IN, KY) Understand client business goals and define security solutions that support their requirements Prepare and demonstrate product capabilities to prospects and existi

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

In this role, the PM will work within dedicated project teams on large and strategic video deployments overseeing all aspects of assigned deployments within the projects. The successful candidate will work directly with internal/external stakeholders to ensure deliverables fall within the applicable scope, schedule, and budget. Must be able to use project management tools

Manage multiple data migrations through completion Update customers and management on progress of data migrations. Work with engineering to resolve any issues in the data migration process. Discuss and document network infrastructure for wired and wireless communications within the customer's environment Must have working knowledge of both Windows and Linux environments.

Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End Users. Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects. Conduct compelling product demonstrations and lead technical discussions. Support Sales Team in responding to

Develop, design, evaluate, and modify systems to meet customer and regulatory requirements. Provide overall technical leadership for project implementation, serving as the technical authority. Collaborate with customers to understand their overall solution needs and the functionality of both our company's applications and third party applications. Take ownership of the te

This is a remote position with travel (25 50%) to support projects. The candi date MUST reside in or be open to relocation to IN, KS, IL, IA, KY, NE or MO. Candidate is preferred to reside near a major metropolitan area. Scope of Responsibilities/Expectations Our Company has an outstanding track record of success and strives to build long term relationships with our custo

The Sr. Presale Engineer will manage and support the Presale engineering effort within the Midwest. This includes both sole source and RFP opportunities. The Sr. Presale Engineer will attend customer meetings, both remote and on site, when required. The Sr. Presales Engineer may present system solutions to internal and external customers. In addition, this person will wor

Night Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utili

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is