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Customer Service Associate - Receptionist
Responsibilities:
Receptionist
* Answer incoming calls and great visitors at front desk
* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
* Demonstrate flexibility in satisfying customer demands
* Consistently adhere to business procedure guidelines
* Adhere to all safety procedures
* Take direction from supervisor or site manager
* Maintain all logs and reporting documentation; attention to detail
* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
* Handle time-sensitive material like confidential, urgent packages
* Perform other tasks as assigned
* Provide backfill when needed
* Enter information daily into spreadsheets
Minimum Requirements:
* Minimum of 6 months customer service related experience
* High school diploma or equivalent (GED) required Qualifications: Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
* Excellent communication skills both verbal and written * Willingness and availability to work additional hours if assigned
* Ability to effectively work individually or in a team environment
* Competency in performing multiple functional tasks
* Ability to meet employer's attendance policy
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.