Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Mayfield Heights, Ohio, United States United States of America Minnesota (remote) United States of America Arkansas (remote) United States of America Pennsylvania (remote) United States of America Arizona (remote) United States of America Texas (remote) United States of America Illinois (remote) United States of America Oklahoma (remote) United States of America South Caro

We bring on people who are proud of the work they do, the products they install, and who are dedicated to working with individual homeowners to ensure a picture perfect installation. Responsibilities oTake time to get to know homeowners oExplain what will happen throughout the day oPractice efficient demolition in order to minimally impact customers oProvide Signature Ser